PicMagix
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Privacy Policy

Last Updated: May 2025
Effective Date: May 2025

1. Introduction

At PicMagix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and protect your data when you use our AI-powered image analysis platform.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. We value your trust and are dedicated to maintaining the highest standards of data protection.

2. Information We Collect

2.1 Account Information

When you create an account with PicMagix, we collect:

  • • Email Address: Used for account creation, authentication, and communication
  • • Display Name: Optional profile information for personalization
  • • Authentication Data: Securely managed through Clerk authentication service
  • • Subscription Information: Plan type, billing status, and payment history

2.2 Image Data

Images You Upload: We temporarily process your images to provide AI analysis services. Key points:

  • • Images are processed in secure, encrypted environments
  • • Original images are automatically deleted after analysis completion
  • • We retain only the analysis results, not the original images
  • • Images are never used to train our AI models without explicit consent

2.3 Analysis Results

We store the results of your image analysis, including:

  • • Scene detection and object identification results
  • • Color palette analysis and emotional sentiment data
  • • Generated templates and creative outputs
  • • Analysis metadata (timestamp, file size, processing time)

2.4 Usage Data

To improve our services and ensure optimal performance, we collect:

  • • Technical Information: IP address, browser type, device information
  • • Usage Patterns: Feature usage, session duration, error logs
  • • Performance Metrics: Analysis processing times, system performance
  • • Analytics Data: Page views, user interactions (via Plausible Analytics)

3. How We Use Your Information

Primary Uses

  • • Service Delivery: Processing images and providing AI analysis results
  • • Account Management: Managing your subscription, quota, and preferences
  • • Communication: Sending service updates, security alerts, and support responses
  • • Billing: Processing payments and managing subscription billing

Service Improvement

  • • Performance Optimization: Improving AI model accuracy and processing speed
  • • Feature Development: Developing new analysis capabilities and templates
  • • Security Enhancement: Detecting and preventing fraudulent activities
  • • User Experience: Optimizing interface design and user workflows

4. Data Sharing and Third Parties

We Do NOT Share Your Images

Your uploaded images are never shared with third parties, sold, or used for any purpose other than providing you with analysis results. Images are processed securely and deleted immediately after analysis.

Trusted Service Providers

We work with carefully selected service providers who help us operate our platform:

  • • Clerk: Authentication and user managementHandles secure login and account management
  • • Supabase: Database and storage servicesStores analysis results and account data (encrypted)
  • • Stripe: Payment processingHandles subscription billing and payments securely
  • • Google Cloud: AI processing servicesProvides AI analysis capabilities (images are not stored)
  • • Plausible Analytics: Privacy-focused website analyticsTracks usage patterns without personal identification

Legal Requirements

We may disclose your information only when required by law, such as responding to valid legal requests, court orders, or to protect our rights and the safety of our users.

5. Data Security and Protection

Encryption

  • • Data encrypted in transit (TLS 1.3)
  • • Database encryption at rest
  • • Secure API communications
  • • End-to-end encrypted processing

Access Controls

  • • Multi-factor authentication
  • • Role-based access permissions
  • • Regular security audits
  • • Automated threat detection

Image Processing Security

  • • Images processed in isolated, secure environments
  • • Automatic deletion after analysis completion
  • • No permanent storage of original images
  • • Secure temporary storage during processing only

6. Your Privacy Rights and Controls

Data Access and Control

You have full control over your data and can:

  • • View Your Data: Access all your analysis results through your dashboard
  • • Download Data: Export your analysis history and results
  • • Delete Data: Remove individual analysis results or your entire account
  • • Update Information: Modify your account details and preferences

Privacy Settings

  • • Analysis Visibility: All analysis results are private by default
  • • Data Retention: Choose how long to keep your analysis results
  • • Communication Preferences: Control what emails you receive
  • • Analytics Opt-out: Disable usage analytics if desired

GDPR and CCPA Rights

If you're in the EU or California, you have additional rights:

  • • Right to Access: Request a copy of all data we have about you
  • • Right to Rectification: Correct any inaccurate personal information
  • • Right to Erasure: Request deletion of your personal data
  • • Right to Portability: Receive your data in a machine-readable format
  • • Right to Object: Opt-out of certain data processing activities

7. Data Retention and Deletion

Retention Periods

  • • Uploaded Images: Deleted immediately after analysis completionTypically within minutes of processing
  • • Analysis Results: Retained until you delete them or close your accountYou control the retention period
  • • Account Data: Retained while your account is activeDeleted within 30 days of account closure
  • • Usage Logs: Retained for 12 months for security and improvement purposesAnonymized after 90 days

Account Deletion

When you delete your account:

  • • All analysis results are permanently deleted
  • • Account information is removed from our systems
  • • Billing data is retained only as required by law
  • • Process is irreversible after 30-day grace period

8. Cookies and Tracking

Essential Cookies

We use essential cookies for:

  • • Authentication: Keeping you logged in securely
  • • Preferences: Remembering your settings and preferences
  • • Security: Protecting against fraud and abuse
  • • Functionality: Ensuring the platform works correctly

Analytics

We use Plausible Analytics, a privacy-focused analytics service that:

  • • Does not use cookies or track personal information
  • • Provides aggregated, anonymous usage statistics
  • • Helps us understand how to improve our platform
  • • Complies with GDPR without requiring consent

9. International Data Transfers

PicMagix operates globally and may transfer your data to countries outside your residence. We ensure adequate protection through:

  • • Adequacy Decisions: Transfers to countries with adequate data protection
  • • Standard Contractual Clauses: EU-approved data transfer agreements
  • • Encryption: All data encrypted during transfer and storage
  • • Compliance: Adherence to international privacy frameworks

10. Children's Privacy

Age Restriction: PicMagix is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If you believe we have collected information from a child under 18, please contact us immediately, and we will take steps to remove such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes:

  • • We will notify you via email or platform notification
  • • Changes will be posted on this page with an updated date
  • • You will have the opportunity to review changes before they take effect
  • • Continued use of the service constitutes acceptance of the updated policy

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

General Inquiries

Data Protection

© 2025 PicMagix. All rights reserved.

Your privacy is our priority. We are committed to protecting your data and being transparent about our practices.