PicMagix

Terms of Service

Last Updated: May 2025
Effective Date: May 2025

1. Introduction and Acceptance

Welcome to PicMagix, an AI-powered image analysis and creative generation platform. These Terms of Service ("Terms") govern your use of our website, services, and applications (collectively, the "Service") operated by PicMagix ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service. You must be at least 18 years old or have parental consent to use our services.

2. Service Description

PicMagix provides AI-powered image analysis services including but not limited to:

  • Scene Detection: Automatic identification of objects, scenes, and contexts in images
  • Color Analysis: Detailed color palette extraction and analysis
  • Emotion Recognition: AI-powered sentiment and mood analysis
  • Creative Generation: Social media cards, posters, and PDF reports
  • Template Customization: Personalized design templates based on analysis results
  • Multi-language Support: Analysis results in multiple languages

Our Service utilizes advanced computer vision and machine learning technologies to provide accurate and insightful image analysis.

3. User Accounts and Responsibilities

To access certain features of our Service, you must create an account. You are responsible for:

  • • Maintaining the confidentiality of your account credentials
  • • All activities that occur under your account
  • • Ensuring the accuracy of information provided during registration
  • • Notifying us immediately of any unauthorized use of your account
  • • Complying with all applicable laws and regulations

You may not share your account with others or use multiple accounts to circumvent usage limitations.

4. Subscription Plans and Usage Limits

PicMagix offers multiple subscription tiers:

  • Trial Access: 5 analyses for new users to experience our service
  • Basic Plan: 300 analyses per month, 5MB file size limit, essential features
  • Professional Plan: 1200 analyses per month, 10MB file size limit, advanced features, premium templates
  • Enterprise Plan: 3000 analyses per month, 20MB file size limit, all features, priority support

Monthly quotas reset at the beginning of each billing cycle. Unused quotas do not carry over to the next billing period. New users receive 5 trial analyses to experience our service. Exceeding your plan's limits will require an upgrade or additional purchase.

5. Content and Intellectual Property

Your Content: You retain ownership of images you upload. By using our Service, you grant us a limited license to process, analyze, and store your images solely for providing our services.

Our Content: All analysis results, templates, and generated content remain your property. However, the underlying AI models, algorithms, and platform technology are our intellectual property.

Prohibited Content: You may not upload images containing illegal content, copyrighted material without permission, personal information of others, or content that violates applicable laws.

6. Privacy and Data Protection

We are committed to protecting your privacy. Our data practices are detailed in our Privacy Policy, which forms part of these Terms. Key points include:

  • • Images are processed securely and deleted after analysis completion
  • • Analysis results are stored encrypted and accessible only to you
  • • We do not use your images to train our AI models without explicit consent
  • • You can delete your data at any time through your account settings

7. Payment Terms and Billing

Subscription Billing: Paid subscriptions are billed monthly or annually in advance. Prices are displayed in USD and may be subject to applicable taxes.

Payment Processing: Payments are processed securely through Stripe. We do not store your payment information on our servers.

Auto-Renewal: Subscriptions automatically renew unless cancelled before the next billing cycle. You can cancel anytime through your account settings.

Price Changes: We may modify subscription prices with 30 days' notice. Changes will apply to subsequent billing cycles.

8. Refund and Cancellation Policy

Refund Eligibility

We offer refunds under the following conditions:

  • Technical Issues: Service unavailability for more than 48 consecutive hours
  • Billing Errors: Incorrect charges or duplicate payments
  • Unsatisfactory Service: Within 7 days of first subscription, with usage less than 10% of plan quota

Refund Process

  • • Contact our support team with your refund request and reason
  • • Provide relevant details including account information and transaction ID
  • • Refunds are processed within 5-10 business days to the original payment method
  • • Partial refunds may be issued for unused portions of annual subscriptions

No Refund Conditions: Refunds are not available for services already consumed, account violations, or requests made after 30 days from the billing date.

9. Service Availability and Limitations

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service availability. Planned maintenance will be announced in advance when possible.

AI Accuracy: Our AI analysis provides estimates and interpretations. Results may vary and should not be considered as absolute truth or professional advice.

Rate Limits: To ensure fair usage, we implement rate limiting. Excessive usage may result in temporary restrictions.

10. Prohibited Uses

You agree not to use our Service for:

  • • Illegal activities or content that violates applicable laws
  • • Harassment, abuse, or harmful content targeting individuals or groups
  • • Attempting to reverse engineer or compromise our AI models
  • • Automated scraping or bulk downloading of content
  • • Circumventing usage limits or security measures
  • • Reselling or redistributing our services without permission

11. Termination

By You: You may terminate your account at any time through your account settings. Upon termination, your access to paid features will continue until the end of your current billing period.

By Us: We may suspend or terminate your account for violations of these Terms, illegal activities, or abuse of our services. We will provide notice when possible.

Effect of Termination: Upon termination, your right to use the Service ceases immediately. We may delete your account data after 30 days, though you can request immediate deletion.

12. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

13. Changes to Terms

We may update these Terms periodically. Significant changes will be communicated via email or platform notifications. Continued use of the Service after changes constitutes acceptance of the new Terms.

14. Contact Information

For questions about these Terms or our Service, please contact us:

© 2025 PicMagix. All rights reserved.

By using PicMagix, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.